Air Canada flight turns back halfway to Hawaii, compensates passengers with $10 food vouchers

I get it, airplanes sometimes have issues mid-air (which is nothing any traveler really wants to hear).

That said, some Air Canada passengers had a pretty rough experience on Christmas Eve this year when a flight headed from Vancouver to Hawaii was turned around halfway to Hawaii due to a mechanical issue that was “not an emergency.”

The passengers eventually ended up in Hawaii 15 hours after originally scheduled and, in an attempt to make up for it, Air Canada offered these passengers $10 in food vouchers.

However, according to Dr. Gabor Lukacs, the founder and coordinator of Air Passenger Rights,  passengers on the flight could be eligible for damages worth thousands of dollars, in accordance with Canada’s Carriage By Air Act.

“Passengers still have to prove they’ve suffered losses, but they are liable for up to $8,700,” he said.

Since the plane was halfway to Hawaii, I’m wondering why they couldn’t fix the mechanical issues there.

Definitely not a pleasant way to fly, but hopefully these individuals enjoyed an amazing Christmas on Maui (particularly since it’s whale season!).

Flight Review: Air Canada 787 Business Class | Santiago, Chile to Toronto

A few weeks ago, I took one of the best flights I’ve had in a long time.

I was hoping to spend a week in Kauai, but my plans fell through and I was in need of a destination.  Late at night, I checked the availability of flights to and from South America – perhaps my favorite continent to work remotely from – and found a business class ticket from Santiago, Chile to Toronto and then onto SFO for 55,000 United miles one-way.

Usually when it comes to South American award miles, United features Copa and Avianca which, although decent airlines, do not have lie-flat seats, although the tickets cost the same amount of miles. There was only one available date for the Air Canada flight, so I snatched it up, later booking a $235 flight from SFO to Cartagena, Colombia and then using miles to get from Cartagena to Santiago, Chile.

My first part of the journey was to head to the lounge in the Santiago Airport. Unfortunately, I didn’t take pictures, but the lounge was only decent. Notably, Air Canada does not have its own lounge in the airport, but you do have access to the Avianca lounge.

The lounge itself was just okay — the food was pretty bland (small sandwiches and some pastries) and they ran out of Diet Coke, so I had some beer and orange soda while waiting for my flight. There are a lot of power cords, though, so if you are need of a charge, it’s definitely a good place to relax.

As my flight approached, I headed towards the gate. When I got there, I found that it was my least favorite boarding method – the one where you board by group, but where you get onto a bus, and it’s a free-for-all once you get off. Luckily, most people on the flight were Canadian, so everyone was very nice and no one was shoving.

When I made it onto the plane, I was greeted with perhaps my favorite sight when entering a plane: a seat (that’s mine) that I know can turn into a bed!

Air Canada 1

It was glorious, particularly as it was a 9:30pm flight, and I was already starting to feel tired.

As I got comfortable in my seat, I noticed the complimentary Air Canada bag, containing goodies like lip balm (a really nice one, which I still use), a toothbrush, toothpaste, and an eye mask.

Air Canada 2

The flight attendant asked me if I was thirsty, and although I wanted to scream “YAS QUEEN!” I instead politely told her that I was, and asked for some champagne. When she came back with my champagne, I was handed a menu for dinner, breakfast, and with the specific drinks they were offering on the flight.

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I decided to order the spinach and cheese filled chicken breast because, well, I love cheese and chicken.

Shortly thereafter, we took off. The TV/movie selections were great, and I couldn’t believe they had almost an entire season of The Mindy Project available to watch. I was in heaven. I kept drinking and laughing and watching TV until my first course arrived.

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This was just okay. Really, it’s my own fault because I’m not much a fish person and, on that flight (and usually), I wasn’t really feeling like a salad, so I mostly just ate the bread and drank my alcohol.

I must have gotten kind of tipsy, because I forgot to take a picture of the main course. It was delicious, though, and I was already full when the flight attendant offered me some ice cream.  How could I said no?!

Air Canada 7

After finishing my dessert, I did what most sane people would do on a red-eye flight in business class with a bed – I popped an Ambien and got horizontal.

I can’t say enough good things about how comfortable the seat was, how nice the pillows and blankets felt, and the rest I got on this flight. The flight time was around 10 hours, which I think is the perfect amount of time for an overnight flight if you’re lucky enough to snag a seat in business class. It gave me time to watch some TV, drink, eat, and still have enough time to sleep to catch 6-7 hours of solid sleep.

I woke up to the smell of breakfast, and when the flight attendant saw that I was awake she asked me my choice – I picked the omelet.

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It was decent, but not amazing. More than the breakfast, I needed the coffee to come to life, and their coffee was pretty delicious.

About 1.5 hours after breakfast service, we landed. The flight was uneventful, but sometimes that’s just what you need.

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One of my favorite parts about this flight was listening to the passengers talk who were on it. I know that might sound weird, but Santiago to Toronto is an interesting route, and there were a lot of people on the flight who traveled regularly between the two cities for work. I love hearing Spanish spoken with a Canadian accent, and that the flight connected two cities literally a world apart.

I very much hope I have the chance to fly this route again and would totally recommend it to anyone thinking of trying it!

Minneapolis Trip Deal: $412 round-trip from MSP to Munich (MUC) on Air Canada, United, and Lufthansa

Star Alliance airlines United, Air Canada, and Lufthansa are putting Munich on sale from Minneapolis for January, February, and March travel, with travel starting at just $412, round-trip, after taxes.

These flights all include at least one layover, but if you book it right, the flight should less than 12 hours on the way to Munich, and between 13 to 17 hours on the way back.

Munich is a great jumping off point to explore Bavaria and a beautiful train ride to one of my favorite cities, Innsbruck, Austria.

To find this deal, use Google Flights and search for flights between MSP and MUC.