How I scored an $18,425 Emirates First Class Suite for 85,000 Chase Ultimate Rewards points

Well, this will probably go down in history as my best travel deal ever.

Earlier this week, after finding out that Emirates was added as a Chase transfer partner, I was able to score a First Class Suite (actually, two – more about that in a minute) on Emirates for an insane rewards redemption of 85,000 Chase Ultimate Reward points (and $192.60 in fees).

If you don’t know about the Emirates First Class Suite, it’s supposed to best product out there. In addition to having a door that closes with a “Do Not Disturb” sign, you have access to 2 bars on the plane, free caviar and Dom Pérignon (and other fancy alcohol and food) during the flight, and you even have access to a shower with spa products that you can reserve for 30-minutes at a time.

Emirates has a number of “fifth freedom” flights (routes that do not connect in the airlines hub) around the world that have the world-renowned Emirates First Class Suite. Two of these flights are based in the U.S. — a direct flight from JFK to Milan and a direct flight from Newark to Athens.

Emirates Suite
Soon to be me (credit: Emirates)

Emirates usually charges 120,000 Skywards miles (when you find availability) for direct First Class service between JFK and Dubai.  For the U.S.-based fifth freedom flights, Emirates charges 85,000 Skywards miles.

Emirates Flight 1

The flight from JFK to Milan is 7 hours and 55 minutes and, even though the First Class Suite looks amazing, I wasn’t really interested in this deal since it’s a red-eye flight and I wouldn’t have really had a chance to enjoy the amenities (aside from the amazing seat).

But while reading my favorite travel blog, BoardingArea (and sorry, I don’t remember the exact blog post I was reading!), I was able to find that for some select dates you could book JFK to Dubai to Milan for the same 85,000 Skywards miles rate.

I found availability on April 2, 2020 for 2 tickets and immediately created an Emirates Skywards account. I decided to sleep on it, though, because it involved a lot of travel — flying from SFO to JFK, then 12.5 hours to Dubai, approximately 8 hours to spend exploring the city and the lounge, and then a 6.5 hour flight from Dubai to Milan.

Emirates Flight
Confirmed flights for a First Flex Plus ticket
Emirates Receipt
Screenshot showing the cost of the First Class Suite between JFK and Dubai on April 2, 2020. Note that my ticket is Flex Plus, including free cancellation and changes, so I used that price for this blog post.

The next morning, after talking with friends, I realized I would be super upset if the ticket was taken, so I decided to book. I added my Emirates Skywards to my Chase Ultimate Rewards account and the points were transferred immediately.

Now, here’s when things got a little scary. After my points were in my account, I went on the Emirates.com website and was told that I had “Insufficient Miles” to book the flight (despite clearly having 85,000 miles show up in my account). My heart dropped and I called an agent, who let me know that the flight on April 2nd was no longer available.

When I kept insisting it was on my end, I pulled the “can I speak to your manager?” card, hoping that I didn’t just throw 85,000 Chase Ultimate Reward points down the drain. The manager was incredibly helpful, and while she said she couldn’t find the flight on her end she asked me to take a screenshot of the flights that I was seeing on my end and gave me her direct work e-mail address (I have *never* had an American-based airline give me a direct e-mail address to contact them at).

It turns out the confusion was that I wanted a transfer in Dubai and the agents were only looking at direct flights. The agent kept clarifying that I was fine with the very long flight times and layover, considering they did have a direct option, and I kept assuring her that I was — that was the point of this trip, after all.

During the hold times, I downloaded the Emirates app and found out the flight was bookable through it. If you are going to book an Emirates reward, I recommend using the app, and not the website. Nevertheless, the Emirates agent had put my reservation on hold, so I decided to work with her to finalize the booking.

The fee of $192 is a deal as well — Emirates actually is known for charging high fees for business class (around $500-600/ticket), but for some reason, the First Class Suite has the same fee as an economy ticket.

After booking the ticket and receiving confirmation, I messaged a friend of mine who I knew would have enough Chase or AMEX points to book the flight as well, and she booked it with me (and because there was only suite left, she booked her husband in business class using 65,000 Skywards points + $500-$600).

Although early April is a gamble with weather in Europe, I am so excited for this trip! I’ll be trying out the Qatar QSuite in November (which I got from Chicago to the Maldives for 70,0000 miles through American Airlines), so I will get to compare the two — something I never thought I’d have the chance to do.

I’m beyond excited for this flight and still can’t believe I was able to land such a good deal!

Delta uses in-flight magazine to complain about Gulf carriers

On a recent Delta flight, I was surprised when I opened up the Delta Sky magazine which was attacking the Gulf carriers (Emirates, Qatar, and Ethiad). The note from Delta read as follows:

The nations of Qatar and the United Arab Emirates (UAE) are attempting to take over international aviation by funneling billions of dollars in subsidies into their state-owned airlines. U.S. airlines have already ceased flying to certain international destinations because they can’t compete with the unreasonably low prices of the gulf airlines. And for every route lost, 1,500 Americans lose their jobs. Left unaddressed, the U.S. aviation industry is at risk.

Open & Fair Skies agreements exist to prevent this, but they are not being enforced. Join the fight to protect fair trade and American jobs.

I think Delta is being a whiny drama queen here. Delta itself has accepted billions of dollars in government subsidies, which it was not complaining about when it was on the winning side.

Delta is also avoiding the elephant in the room here which is, compared to the Gulf carriers, its qualify of service sucks. In the latest ranking of worldwide airlines, Delta ranked #32, whereas Emirates was #4, Qatar was #1, and Ethiad was #7.

Sure, you may argue that Delta could have better service without these subsidies, but let’s look how Delta ranks significantly below dozens of other international airlines that don’t receive these kind of cash infusions, including EVA Air (#6), Thai Airlines (#11), Turkish Airlines (#11), Virgin Australia (#13), and even Norwegian (#28).

Rather than lodging a campaign against 3 airlines, Delta should work hard to take the market share from airlines without cash infusions that currently offer a much better in-flight experience.

Let me know your thoughts in the comments!

Emirates CEO: U.S. travel bookings fell by 35% after first travel ban

There was a significant impact on travel booked to the U.S. after the country’s president proposed a travel ban from citizens of 7 majority-Muslim countries from visiting the U.S.

“The first U.S. travel order saw the booking velocity fall by 35% overnight. The effect it had was instantaneous,” Tim Clark, Emirates CEO claims.

The new travel ban proposed by the country has offered some clarity to cautious passengers, with Clark saying there has been a positive movement towards more U.S. bookings. However, Clark went on to say that he is uncertain about when (or if) bookings will return to their previous levels.